Shipping Policy
Effective Date - September 22, 2023
Introduction
We extend our sincere thanks for choosing Infoaccords Technologies for your diverse IT needs. This Shipping Policy outlines the procedures, terms, and conditions related to the shipping and delivery of both our physical and digital products.
Scope
This policy applies to all products and services purchased from Infoaccords Technologies, including both physical equipment and digital software solutions.
Physical Products
Order Confirmation and Tracking
Shipping Methods and Costs
For all types of physical shipments—whether local, regional, national, or international—we partner with leading, safest, and most economical logistics providers. The shipping costs are calculated based on the weight, dimensions, and destination of the package, and will be transparently displayed during the checkout process.
Delivery Timeframe
- Local Shipments: Typically processed and delivered within 1-3 business days.
- Regional Shipments: Typically processed and delivered within 3-5 business days.
- National Shipments: Typically processed and delivered within 5-7 business days.
- International Shipments: Typically processed and delivered within 7-15 business days, subject to customs clearance.
Each customer will receive a tracking number via email upon the dispatch of their order.
Customs and Duties for International Shipments
Customs duties and taxes may apply for international shipments and are solely the customer’s responsibility. Any delays due to customs processing are beyond our control.
Order Confirmation and Tracking
Upon successful completion of the transaction, an order confirmation email will be sent to you. A subsequent shipping confirmation email with tracking information will be sent once the order is dispatched.
Digital Products
Delivery Methods
Digital products can be delivered through various secure methods, depending on the nature of the product and the preferences of the customer:
- Email: Digital licenses, activation keys, and smaller files may be sent directly to your registered email address.
- File Sharing Tools: For larger files or specialized software, secure file-sharing tools may be employed.
- Paid Data Hosting Servers: For enterprise-level solutions, digital products may be uploaded to paid data hosting servers, with secure access provided to the customer.
- Free Data Hosting Drives: In select cases, digital products may be shared via secure, free data hosting drives, with access details forwarded to the customer.
Timeframe
The delivery timeframe for digital products varies but is generally completed within a few minutes to a few hours after transaction approval.
Licensing Restrictions
Users are obligated to adhere to the licensing agreements or terms and conditions associated with each digital product.
Amendments to Policy
Infoaccords Technologies reserves the right to amend this Shipping Policy at its discretion. Any changes will be made public on this page.
Contact Information
For any questions or clarifications related to this Shipping Policy, kindly direct your inquiries to:
Email: contact@infoaccords.one
