Privacy Policy
Effective Date - September 22, 2023
Overview
This Privacy Policy outlines how Infoaccords Technologies (“Infoaccords,” “We,” “Us,” “Our”) collects, uses, and discloses information from users and visitors (“You,” “Your,” “User”) of our website and services. By accessing our website or using our services, you consent to the data collection and usage practices described in this policy. We are committed to safeguarding your personal information. The policy aims to clarify the types of information we collect, how we use or share it, and the options you have for correcting inaccuracies in your data. Please note that your use of our website and services signifies your agreement to abide by the terms of this Privacy Policy.
Who We Are
Infoaccords Technologies is a comprehensive technology solutions provider offering a wide range of services that cater to various sectors. We specialize in delivering application solutions, IT hardware and software, as well as digital transformation services. Our offerings extend to web hosting and domain name registration, among other related products and services. We serve a diverse clientele that includes businesses, individuals, non-profit organizations, and other entities, aiming to meet their varied technological needs.
Information Collected
We gather various kinds of data to fulfill your service requests and for other purposes outlined later in this document. The information may be collected through automated methods, including but not limited to, communication profiles and cookies, to deliver the products and services you’ve purchased.
Personal Information
The specific personal data we collect varies based on the nature of the service, support, or sales inquiry involved. This data may encompass details such as your name, mailing address, phone number, fax number, email address, dates and types of services rendered, payment history, payment method, payment amounts, and dates of payments. Financial data, such as your credit card or other payment information, is solely used for billing purposes related to the products and services you acquire. Should you opt for credit card payment, the relevant details may be sent to your credit card issuer. During the transfer of such personal information, a security icon will be displayed in your web browser to indicate that the data is being handled securely.
Cookies and Tracking
Your web browser comes with a feature that allows it to store small text files known as “cookies,” which contain information that helps a website recognize your account. We employ cookies for various reasons:
- “Essential cookies” are critical for the proper functioning of our website.
- “Performance cookies” enable us to gather analytics that help us understand how visitors interact with our website, allowing us to improve its performance.
- “Functional cookies” remember your preferences or choices you’ve made on our site.
- “Advertising cookies” display ads that align with your interests.
We use these cookies to remember your login details and preferences, and to offer a personalized user experience. Additionally, these cookies help us collect, store, and sometimes analyse data for statistical purposes to enhance the products and services we offer, as well as to manage our telecommunications networks.
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We may also use cookies to monitor referrals from both internal and external partners, as well as from various advertising campaigns. If you’ve opted to receive emails from us, we may use pixel tags and cookies within these emails to gauge the effectiveness of our advertising efforts and to tailor more relevant marketing messages to you.
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You have the option to disable cookies by altering your browser settings, but it’s important to note that doing so may affect the functionality of the Infoaccords Technologies website.
Customer Surveys
We may occasionally administer customer satisfaction surveys to better understand and serve our user base. Participation in these surveys is entirely voluntary; however, we strongly encourage users to contribute, as the data collected is instrumental in refining our service offerings and delivery mechanisms. Should you opt to disclose personal information in the context of these surveys, please be assured that such information will remain confidential, even in instances where the survey is executed by an external third-party acting on behalf of Infoaccords Technologies.
Social Media
Our website incorporates integrated social media elements, such as the Facebook “Like” button. These elements have the capacity to capture your IP address and the specific webpage within our site that you are accessing. They may also utilize cookies to ensure their appropriate functionality. It should be noted that these social media elements may either be hosted by a third-party entity or reside directly on our website. Your interactions with these integrated social media features are governed by the privacy policy of the respective company that provides the feature.
Information Submitted to Third-Party Entities Within Our Network
This Privacy Policy is not applicable to data or personal information that may be submitted to, or gathered by, websites hosted by Infoaccords Technologies or domain names registered through our service. These third-party websites and domain names are neither owned nor directly controlled by Infoaccords Technologies. We recommend that users independently assess the privacy policies of these third-party platforms prior to sharing any data or personal information.
Usage of Information
Personal Information
The information gathered is integral to the operational aspects of billing, the provision of services, and customer support mechanisms. This data is subject to analytical evaluation to discern customer needs and to tailor our portfolio of products, services, and additional support offerings. In certain instances, non-identifiable aggregate profiles may be generated from customer-provided information during registration processes. This aggregated, anonymized data may be instrumental in the curation of targeted advertisements on our proprietary platforms, as well as in association with our various services.
To mitigate risks associated with unauthorized information access, stringent precautions are implemented. Additional verification mechanisms may be required for users seeking to retrieve specific account information. The primary contact email on file may be utilized for the dissemination of Infoaccords Technologies’ monthly newsletters, or for outreach related to other products or services deemed potentially relevant to the customer.
Explicitly, the utilization of collected information is aligned with the following objectives:
- To facilitate the provision and ongoing maintenance of our services
- To apprise customers of alterations or enhancements to existing services
- To enable customer participation in interactive features inherent to our service offerings, subject to individual discretion
- To offer requisite customer care and support
- To undertake analytical assessments aimed at refining the quality and scope of our services
- To monitor usage patterns within our services
- To effectuate technical issue identification, prevention, and resolution protocols.
Your engagement with our services signifies your consent to the application of your data in alignment with these enumerated objectives.
Log Files
We employ IP addresses and log files as part of a standard procedure to administer our servers and site, track user activity, and analyze trends. This is a common practice across hosting companies and is integral to the analytics services provided as part of hosting. While IP addresses themselves are not directly associated with personally identifiable information, they may inadvertently contain such information due to the inherent nature of web browsing and IP functionalities.
The data captured by these log files include IP addresses, browser types, Internet Service Providers (ISPs), timestamps, referring and exit pages, and potentially click counts. This information is aggregated and employed for the dual purposes of enhancing site administration and assessing user behaviour on the site, as well as for demographic analysis. It is important to note that none of these log files are linked to personally identifiable information, serving instead to facilitate trend analysis and website administration.
Transfer Of Data
Your personal data, including any other relevant information, may be transferred to and stored on computing resources located outside your local state, province, or country, or any other governmental jurisdiction. Data protection laws in these jurisdictions may not be as comprehensive as those in your own jurisdiction.Â
By consenting to this Privacy Policy and proceeding to submit your information, you are effectively agreeing to this cross-jurisdictional data transfer.
Infoaccords Technologies is committed to taking all reasonably necessary measures to ensure that your data is handled securely and in compliance with this Privacy Policy. Rest assured, any transfer of your personal data will only occur to organizations or countries that have instituted adequate data protection mechanisms, including robust security protocols for safeguarding your data and other personal information.
Disclosing Information
Partners and Sponsors
Some of our services or products may be provided in collaboration with partner companies or other entities within our corporate group. In such cases, we may share your information with these partners to deliver or enhance the services or products you’ve requested. For example, if you access specific features through your control panel, one of our partners may offer additional services to you based on that interaction. We may also share aggregated, non-personal data with potential partners and other affiliated companies. All third-party entities with whom we share your information are required to maintain its confidentiality and use it only for the specified service provision, in accordance with Infoaccords Technologies’ guidelines.
Service Providers
We may engage third-party service providers to assist in the delivery of our services or to execute functions on our behalf, such as payment authorization, survey administration, or promotional initiatives. Your personal information may be accessed, processed, and stored by these third-party entities, either within the United States or in other legal jurisdictions. These providers are furnished solely with the requisite data to facilitate their designated responsibilities and are expressly prohibited from utilizing or disseminating your personal information for any purposes beyond those explicitly delineated by Infoaccords Technologies.
Advertising Partners
Certain advertisers featured on our platform may employ cookies and web beacons for data collection. A list of our advertising associates is provided below, each of which maintains an independent Privacy Policy governing their respective data usage protocols.Â
For your convenience, direct hyperlinks to their Privacy Policies have been included:
- Google: Privacy Policy
- Facebook: Privacy Policy
- LinkedIn: Privacy Policy
 We encourage users to familiarize themselves with these policies to understand how their data may be processed by these third-party entities.
Customer Surveys
Information gleaned from customer surveys may be disseminated within Infoaccords Technologies and our affiliated corporate entities, as well as with vetted third-party organizations. The objective of such data sharing is to develop or introduce products and services aligned with customer interests.
Domain Registration
In compliance with certain jurisdictional regulations or as mandated by the rules of the Internet Corporation for Assigned Names and Numbers (“ICANN”) or specific registries, the contact details you furnish for domain name registration (“Domain Name Registration Information”) are required to be publicly disclosed via a “WHOIS” database. This publicly accessible database enumerates the Domain Name Registration Information, associated name server(s), and the creation and expiration dates for each registered domain name. The information you provide is either hosted by us or by a third-party service provider and is rendered publicly available through WHOIS searches. Consequently, you may receive unsolicited communications, which do not originate from Infoaccords Technologies, as a result of third-party searches within the WHOIS database.
Under ICANN regulations, we are obligated to provide WHOIS data to any third party entering into a bulk access agreement. While ICANN permits individuals to opt out of bulk data sharing via account management interfaces, organizations and businesses, including Infoaccords Technologies, are not afforded the same privilege. Additionally, your Domain Name Registration Information may be placed in escrow with a third-party service provider to adhere to ICANN stipulations.
Law Enforcement and Special Cases
In compliance with certain jurisdictional regulations or as mandated by the rules of the Internet Corporation for Assigned Names and Numbers (“ICANN”) or specific registries, the contact details you furnish for domain name registration (“Domain Name Registration Information”) are required to be publicly disclosed via a “WHOIS” database. This publicly accessible database enumerates the Domain Name Registration Information, associated name server(s), and the creation and expiration dates for each registered domain name. The information you provide is either hosted by us or by a third-party service provider and is rendered publicly available through WHOIS searches. Consequently, you may receive unsolicited communications, which do not originate from Infoaccords Technologies, as a result of third-party searches within the WHOIS database.
Under ICANN regulations, we are obligated to provide WHOIS data to any third party entering into a bulk access agreement. While ICANN permits individuals to opt out of bulk data sharing via account management interfaces, organizations and businesses, including Infoaccords Technologies, are not afforded the same privilege. Additionally, your Domain Name Registration Information may be placed in escrow with a third-party service provider to adhere to ICANN stipulations.
Children's Information
Ensuring the online safety of children is a key priority for us. We strongly urge parents and guardians to be actively involved in monitoring and guiding the internet activities of their children.
Infoaccords Technologies explicitly refrains from knowingly collecting any personally identifiable information from individuals under the age of 13. Should you become aware that such information has been provided by your child on our website, we encourage you to notify us without delay. Upon receipt of such notification, we will undertake all reasonable measures to expeditiously remove the relevant information from our records.
Information Associated with Reseller-Related Activities
Customers wishing to access, correct, amend, or delete erroneous data should address their requests to the data controller of the respective Reseller. Should the Reseller instruct us to eliminate the data in question, we will comply within a period of thirty (30) business days.
Data Security
Infoaccords Technologies employs a multi-layered security approach to mitigate the risk of loss, misuse, modification, or unauthorized disclosure of information within our purview. Our security protocols encompass a range of physical, electronic, and managerial measures aimed at safeguarding the data collected through online channels. Any sensitive data, such as financial or credit card information, is obtained via a secure server and is encrypted using Secure Sockets Layer (“SSL”) technology for enhanced security.
Data Correction & Opt-Out
Correcting/Updating Personal Information
Should there be changes to a customer’s information, or if a customer decides to discontinue using our services, we are committed to facilitating the modification, updating, or removal of the customer’s personal data within our records. Typically, these adjustments can be executed by sending an email to contact@infoaccords.one.
Opt Out
Customers are automatically enrolled to receive invoices, system updates, newsletters, and other communications from Infoaccords Technologies. An option to unsubscribe from newsletters and promotional mailings is available via the ‘unsubscribe’ link in such emails or as otherwise specified in the communication. It is important to note, however, that opting out of newsletters and promotional mailings does not exempt customers from receiving critical system notifications or account-related emails.
Public Forums
Be advised that any information disclosed or posted in the public sections of our websites, or elsewhere online, becomes accessible to the public. Exercise discretion when choosing to share personal information in such areas. To seek the removal of your personal information from our community forums or testimonials, please contact us at contact@infoaccords.one. If removal is not feasible for certain reasons, you will be informed as to why such action cannot be taken.
Digital Privacy Policy Scope
This Privacy Policy is exclusively applicable to our online operations and is relevant for visitors to our website in relation to the information they disclose and/or gather via Infoaccords Technologies’ platforms. This policy does not extend to information collected through offline methods or through any other channels outside of this website.
Policy Update Procedures
We reserve the right to alter, amend, or update this Privacy Policy at our discretion and at any time. Should there be material changes in how we intend to utilize previously collected personal information, we will provide advance notice prior to such changes taking effect, along with an opportunity for you to opt out. Notifications of any substantial updates will be communicated through email and/or prominently displayed on our service, and the “effective date” at the top of this Privacy Policy will be updated accordingly.
For the most current understanding of our privacy practices, we recommend reviewing this page periodically. Any modifications to this Privacy Policy will become effective upon their posting on this page.
Contact Us
Concerns
If you fall under the purview of this Privacy Policy and have concerns about how Infoaccords Technologies processes your personal information, you are encouraged to communicate these concerns
by contacting us at the provided address.
Infoaccords Technologies
SCO 59, Second Floor,
Sector 20 C,
Chandigarh
India -160020
Questions
Should you have inquiries concerning this Privacy Policy, or wish to ascertain the nature of information we have compiled pertaining to you, kindly direct your queries via email to contact@infoaccords.one.
